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“I saw Zoomcars in the lot at the station, so chances are there’ll be more at the next stop.” She held up her phone. “I won’t tell nobody nothin’. zoom car rental.
 
 

 

Zoomcar | Consumer Complaints Court.

 

Grab dinner and a movie. Head outstation with the entire family. How Zoomcar Works Drive yourself to an adventure and back in 5 simple steps Book Search for and book a car on our site! Unlock We SMS your car details 20 minutes before pickup. Unlock it via the Zoomcar app. Zoom Fill the start checklist in the Zoomcar app. Grab the keys from the glove-box and drive. Return Return the car to the same location and fill the end checklist to end your trip.

Zoom on the go! At the outset, let me thank you for introducing Zoomcar in Bangalore and for giving me an opportunity to use your service. Your customer support was impeccable and vehicle was well-maintained and top-notch. I just wanted to let you know that I really appreciate the efforts you are making personally, to ensure that the customer is satisfied I really hope you carry forward this culture and make a model for other companies.

You certainly do have a very regular customer here Must say, Greg went that extra mile You have a great journey together! It was great pleasure use zoom service, As all process being online it was really hassle free experience.

I could not believe my ears on the benefits, especially the reimbursement of fuel. I would surely continue to use your professional services in months to come. Appreciate the totally new welcome Concept. As an prospective customer, I feel this is going to really set an example in car rentals scenery. Wishing you the very Best and come out in flying colors!!

The experience with Zoomcar has been excellent. Your process is well thought out and the service definitely fills a void. Maybe you could start a school which teaches “real customer service”! I have loved your concept since the time I saw it online. Km Travelled enough for round trips to the moon! Bangalore being a burgeoning cosmopolitan city is witnessing a shift in culture. With youngsters now being able to establish an equal focus on work and leisure frequent road trips have now become a norm.

In addition to this, the added pleasure of a self-driving has given rise in the demand for, self-drive car rentals which has emerged as the answer to many of their prayers. If want to rent one out a self-drive car, choose Zoomcar, where you can pick out your self-drive car based on your travelling needs.

Whether you want to go on a road trip from Bangalore to Coorg or just need a car to travel within the city the self-drive Zoomcar is your best solution. All Self-drive Zoomcar comes with a limited liability, enabling you to enjoy the comfort of a four-wheeler without having to invest in one, with the added benefit of not having to actually drive it. The Self-drive Zoomcar have even made travel to and from the airport easy.

Avoid exorbitantly priced Bangalore airport cabs by choosing to travel in a Zoomcar instead. The Bangalore airport even has a Zoomcar parking lot where you can get a self-drive car rental as soon as you get off your flight, thus eliminating the time taken to look for a cab or hire one. No matter how long you need our Self Drive cars for you can conveniently hire a Self-Drive car online in Bangalore through the Zoomcar app.

Enjoy tech-enabled booking, tracking and hassle-free payment options too. You could opt for it just for the sheer pleasure and experience too! Search for a car from the wide range available and book a self drive car of your choice 3. Upload License and pay a small security deposit 4.

Car details will be sent on SMS 20mins before pickup. Unlock it via the Zoomcar App 5. Fill the start checklist in the Zoomcar App. Grab the keys from the glove box and zoom away 6. After the trip, return the car and fill the end checklist from the App to end your trip. We refund your deposit if applicable. Book, Drive, Repeat. Zoom On. Our background verified driver does the rest. Hassle-free way of getting your personal car for flexible long term duration. A unique Community Vehicle Pooling program that allows you to share your car with your community and friends while the car not in use and earn money.

Connected technology offerings and shared mobility solutions for businesses worldwide. Bangalore Home Tariffs New to Zoomcar? Login Signup. You have an Upcoming Booking now. Wishing you the very Best and come out in flying colors!! The experience with Zoomcar has been excellent. Your process is well thought out and the service definitely fills a void. Maybe you could start a school which teaches “real customer service”!

I have loved your concept since the time I saw it online. Now, after using your services, this concept is wonderful and a delight to all customers. A service in other major cities would go a long way in establishing your brand as well as loyalty of customers. I belong to Mumbai and am currently based out of Pune.

I have used many such services like Carzonrent, Girikand, Autodrive while being here but none have matched the convenience, affordability as well as efficiency of your service. Excellent customer service. Would highly recommend ZOOM to anybody who is in need of self drive cars. Would be great if they start opening more pick up points throughout bangalore. Select your car. The zoomcar booking process is as simple as this.

Butter cannot be smoother than this. Doorstep Car Delivery. Sorry, we are unable to find your location. Please enter your delivery address in the text box. How Zoomcar works? Zoomcar: Self-Drive car rental. With a vast fleet of hatchbacks, sedans, SUVs and luxury cars, and fuel cost included, Zoomcar has redefined car rental services, giving you the power to hire a car and drive around without really owning it!

Customers can also choose from three different pricing packages based on their travel needs. Self-Drive Car — an alternative to car ownership You can rent a self-drive car from Zoomcar without worries, as all vehicles are covered under damage insurance along with 24×7 roadside assistance.

With cars in India multiplying by the day, the costs of owning one have gone beyond just the initial financials! Periodic depreciation in value, high maintenance costs, rising fuel prices, parking space shortages in cities, etc.

Zoom Commute, a pioneering initiative that promises to drive away taxi woes, offers the ideal solution for those in frequent need of a car on a weekday. It lets you do more with your Zoomcar — it is like your own car for your daily commute and other travel needs. You can also rent a Zoomcar at the airport, and drive out to your meetings or go on the trip around the city before you head back again.

 
 

How to file a Consumer Complaint against Zoomcar in India.

 
 

I reached the location mentioned on time. I call the executive she informed me that the car is km far and they do not have any car available. I left the place and returned i again called the executive they said you will get the car you reach the location.

Zoom car has fitted their device in my vehicle which damaged harness wire. Also there customer rammed my vehicle causing damage to my front and rear bumper and they are not repairing it Zoom car not repairing my car was last modified: May 29th, by Consumer Court. I have booked the car on 14th, May for 1day. However ther is no car provided to me on time. I have immediately called to customer service they even could provide me the car to my location.

I asked to cancel the car booking and get me the refund. The customer service guy who […]. Today i booked an card from zoomcar at 9 30 am for 1 pm for urgent meeting but car not delivered till time and cancelled my booking from customer care side no proper response recieved and no compensation given and it is already happened 3 times nobody listen here Money taken but car not delivered […].

I have booked the car from zoomcar and opted for home delivery and paid the charges for the same. Delivery time was 7pm on They continuously put us on hold and there was no […]. I had a booking for am and when i came to pickup the car there was no key in the car, i called the helpline and they picked up after 45mins of waiting and told they will relocate.

After waiting for nearly 2 hours , i get a call from zoomcar and they say pickup […]. Hi, I booked a car from zoomcar for the duration pm of march 4 th to 3pm of 5th march. I have made the payment online.

I got a call to upload the DL again which I did immediately. Since then I am just […]. At the pickup time, we waited for 2 hours for him to come and during drop also he refuses to pick the car.

They imposes extra penalty […]. Case Laws Articles File Complaint. Name of Complainant unnati Date of Complaint May 29, Name s of companies complained against Zoomcar Category of complaint Automobiles Permanent link of complaint Right click to copy link I reached the location mentioned on time. Name of Complainant K m aftabullah Date of Complaint May 29, Name s of companies complained against Zoomcar Category of complaint Automobiles Permanent link of complaint Right click to copy link Zoom car has fitted their device in my vehicle which damaged harness wire.

Also there customer rammed my vehicle causing damage to my front and rear bumper and they are not repairing it Zoom car not repairing my car was last modified: May 29th, by Consumer Court Read More The customer service guy who […] Read More They continuously put us on hold and there was no […] Read More After waiting for nearly 2 hours , i get a call from zoomcar and they say pickup […] Read More Since then I am just […] Read More They imposes extra penalty […] Read More Right click to copy link.

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