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Solved: XPS 13 , Zoom, microphone not working – Dell Community – Part 1: Possible Reasons Why Zoom Audio is Not Working

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Solved: Zoom may be crashing RealTek Audio Process – Dell Community.[SOLVED] Sound and MIc issues with Zoom. – Dell Hardware


I have an issue with my Dell XPS 13 where my microphone on Zoom does not pick up my voice even when I am speaking loudly. If it does pick up my voice, which is very rare, it cuts off the first part of my sentence and is very quiet. I do not have this problem when using Zoom on my phone. But I need to be able to use Zoom on my laptop for work. I have tried changing the microphones in the Zoom settings but it doesn’t help.

I have checked my microphone settings and they are all on. The microphone works well with other applications like Facebook Hangouts. I have not tried Skype as Zoom is the main one I have to use now. Go to Solution. I was having the same problem and found this solution on another thread. It solved the problem for me. Hope it helps you. View solution in original post. Thank you! We have received the required details.

We will work the issue. You may also receive assistance or suggestions from the community members. Testing computer or device audio. Currently only available in the USA. Search for MaxAudiPro in the search bar I actually had to download this since it wasn’t in the system to begin with. My mic is still not working properly for zoom calls. What solutions do you have?

If you found a solution, please share, I am desperate! Have you found a solution? Very poor. Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by bradfordcornell Solved. Start a Discussion. Dancer96 2 Bronze. XPS 13 , Zoom, microphone not working. Hi there, I have an issue with my Dell XPS 13 where my microphone on Zoom does not pick up my voice even when I am speaking loudly.

Any solutions would be much appreciated. All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. Community Accepted Solution. Replies 8. Linggg 2 Bronze. Hi, It still doesn’t work. It seems to be a recurring issue for other users, any solution please?

In response to Linggg. I got the issue fixed by following the steps they gave me. R0n28 2 Bronze. In response to skays. I have new XPS 15 and 17 and both have the problem. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions.


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