Zoomcar customer care number not working. Power your finance, grow your business
Car Rental. Date of incident: March 6th Email: [protected] gmail. The booking and payment was successful. On the morning of date workiing booking 6th March переходит how to adjust computer screen size on tv – how to adjust computer screen size on tv: ваша the nkmber application it was mentioned that car is not available team is working to give an alternative car.
Past the booking customsr no responses was there from the team. By 10 a. I got a call from a customer care executive after reaching out to them via support and calls. The customer care executive mentioned that instead of Nexon I will be given renault Triber but I’ll ucstomer to pick the car.
After insisting soo much explaining my mother’s condition the executive numbre car will be delivered to requested point railway страница. There were no calls from zoomcar customer care number not working of the executives after the call. Me and my mother were standing for more than 2 hours waiting for a call.
There were no responses from the customer care number and support tickets raised from the app. After getting frustrated there was a location mentioned in the app where the car is. When I reached the location I saw the Triber car owner he saw me searching for a car. He mentioned that the car was taken by a zoomcar zoomcar customer care number not working morning 5 a.
Then the owner called the zoomcar executive who picked the car early morning he mentioned to me that the zoomcar has made a mistake from the backend booking the same car which is already taken by a customer.
I was asked to contact the customer care regarding the refund or compensation. None responded so far. I need an посмотреть больше explanation from the zoomcar team why they treated a customer and as mentioned in the zoomcar policy. Zoom Promise policy needs to be applied to this issue.
Numbr policy sorking from the official zoomcar site What is Zoom-Promise? In an attempt provide seamless zomcar experience, we will zoomcar customer care number not working guarantee a vehicle for all bookings or we will provide a full refund of the booking amount with an additional cashback worth 5 times of booking amount or upto Rs.
The amount will be credited within 2 hours woroing cancellation. Yes 2. Zoomcar customer support has been notified about the posted complaint. Add a Comment. Submit Close. Post your Comment Comment Guidelines.
Read more. R revanth17 Mar 7, The amount will be credited within zoomcar customer care number not working hours from cancellation Was this information helpful?
No 0 Yes 2. Mar 8, Complaint marked as Resolved The original amount was refunded. Share Tweet.
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Zoomcar Customer Care No. · Tours, Travels and Holidays · V-Z · We are sorry for the inconvenience caused to you and we regret the experience shared with you. Meanwhile, we request you to get in touch with the Help and.
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May 25, May 23, Feeling Nawabi? Say Aadab to Galouti. May 12, Munchies On The Move. Lifestyle , Social buzz , Travel , Zoomer Stories. He mentioned that the car was taken by a zoomcar executive morning 5 a. Then the owner called the zoomcar executive who picked the car early morning he mentioned to me that the zoomcar has made a mistake from the backend booking the same car which is already taken by a customer. I was asked to contact the customer care regarding the refund or compensation.
None responded so far. I need an proper explanation from the zoomcar team why they treated a customer and as mentioned in the zoomcar policy. Zoom Promise policy needs to be applied to this issue.
The policy mentioned from the official zoomcar site What is Zoom-Promise? In an attempt provide seamless customer experience, we will now guarantee a vehicle for all bookings or we will provide a full refund of the booking amount with an additional cashback worth 5 times of booking amount or upto Rs.
The amount will be credited within 2 hours from cancellation. Our prices already include taxes, fuel, and insurance. We hide nothing and believe that all the surprises you get from Zoomcar should be pleasant ones! Our background verified driver does the rest. Hassle-free way of getting your personal car for flexible long term duration. A unique Community Vehicle Pooling program that allows you to share your car with your community and friends while the car not in use and earn money.
Connected technology offerings and shared mobility solutions for businesses worldwide. Start your wonderful journey. We save you the cost and hassle of owning a car while giving you all the good parts: Convenience, Mobility and Independence. Ready to make your first booking? You can list the car as per your will. You can list any car model ranging from hatchbacks to SUVs. Fill in the interest form and our team will get back on eligibility of your car. From the time Host expresses interest to list the car, the time period taken usually would be between days.
The servicing and maintenance of the car would have to be handled by the car owner. Yes, Host by Zoomcar is a purely no strings attached program and you can end the listing via the App. You would be charged a penalty should there be a booking impacted owing to ending the listing. The minimum listing duration is for 60 hours. You can choose to list the car at your convenience.
So far, you were being paid by Zoomcar for listing your vehicle on the platform based on the number of hours you listed it for, on an hourly rate. You can refer to the payout section of your profile on the Zoomcar Host app, for details related to your pay out. While your earning potential in the revenue share model depends on your listing frequency, bookings obtained by your vehicle and your rating, most hosts who list:. Your overall rating is the average of all ratings that you receive from guests who use your car on the Zoomcar platform.
Ratings received by our hosts help us make the booking process safer as well secure for both you and guests who use your car. The ratings you receive from guests, plays a key role towards your earning potential and you will be eligible for the monthly incentives if your overall rating at the start of the month is 4.
Your pay out in the revenue share model will consist of two components:. On maintaining a rating of 4. You will also be eligible for weekend and monthly listing incentives, paid out monthly.
You can increase your earning potential by:. Zoomcar offers Signup bonus upto Rs. Zoomcar offers a Referral bonus of Rs. Do check your referral code on our website and start referring and earning together! The joining bonus for the referee would be disbursed in 3 equal installments.
List your car for long periods, the longer you list your revenue increases. Worry not, since your car is on a listing you will be eligible for revenue every hour until the end of the same.
You are responsible for maintaining the cleanliness of the car at the start of every booking so that there is a seamless experience for our renters. No, you cannot share the replacement car that we have given to you while getting your originally listed car gets repaired in our workshop. Host will be responsible for filling Car ready checklist.
Option to fill the checklist will be available 12 hours before the listing start time. If the Host fails to fill the checklist a charge of Rs. Hosts would be solely responsible to ensure car cleanliness before the booking start time.
Should the car be returned in a messed up condition it is advisable that the host fill the booking end checklist along with appropriate images. We recommend you to fill the booking end checklist we will clean and sanitize the vehicle for free of cost. We have identified a list of body parts that are frequently touched and we will be sanitizing the same, details below. Cleaning Points. Basic Cleaning. Mandatory before every booking. Deep Cleaning. Extensive Deep Cleaning. On-Demand only at the end or start of the listing.
Exterior Dusting. Interior Dusting. Interior Vacuum Cleaning. Dashboard Polishing. Wax Polishing. Pressure Washing. AC Vents dry dusting. Side door cleaning. Zoomcar will install a FASTag at the time of device fitment after the vehicle inspection. Money will not be lost. Yes, you can use the FASTag installed by Zoomcar at the time of your personal usage but you will be charged accordingly and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice.
You will be charged accordingly for your usage of FASTag and the same would be deducted from your earnings you’ll be able to see the same in your monthly invoice. Zoomcar tag will not be blacklisted at any point in time, however, if such a scenario arises we will refund you the penalty amount you pay at the toll after validating the toll bills you share.